Chester Zoo | Everything You Need to Know

Welcome to Chester Zoo, the UK’s most visited zoo and a global leader in conservation and animal welfare. Spanning 128 acres in Upton-by-Chester, Cheshire, this award-winning zoo is home to over 37,000 animals from more than 500 species, offering an unforgettable experience for families, students, and nature enthusiasts. From the towering giraffes of the new Heart of Africa savannah to the playful penguins in Penguin Cove, Chester Zoo combines adventure, education, and conservation.

Named the best zoo in the UK and third best in the world by TripAdvisor in 2024, it’s a must-visit destination that supports vital wildlife preservation efforts with every ticket.

Location

Chester Zoo is located at Upton-by-Chester, Chester, CH2 1EU, England, in the heart of Cheshire’s scenic countryside. Easily accessible from major cities, it’s just 35 minutes from Chester, 50 minutes from Manchester, 1 hour 40 minutes from Birmingham, and 2 hours from Nottingham. The zoo is well-signposted from the M56 and M6 motorways, with free on-site parking. Nearby landmarks include Chester’s historic city center, with its Roman walls and cathedral, making it easy to combine your visit with other attractions. For precise navigation, use GPS or apps like Google Maps with the postcode CH2 1EU.

Opening Hours

Chester Zoo opens daily at 10:00 am, with closing times varying by season:

• Spring 2025 (15 February – 4 April): 10:00 am–4:30 pm
• 5 April – 27 April: 10:00 am–6:00 pm
• 28 April – 2 May: 10:00 am–5:00 pm
• 3 May – 5 May: 10:00 am–5:30 pm
• Summer 2025 (2 June – 23 July): 10:00 am–5:00 pm
• 24 July – 7 September: 10:00 am–6:00 pm
• Autumn 2025 (8 September – 2 November): 10:00 am–4:30 pm

Last admission is 1 hour before closing, and 30 minutes before for members. The zoo is closed on Christmas Day and Boxing Day. Opening times may vary for special events like the Lanterns and Light winter trail. Check the official opening times for the latest schedule.

How to Get There

Chester Zoo is accessible by various transport options:

• By Car: Well-signposted from the M56 (exit at Junction 12) and M6 motorways. Free on-site parking is available, including disabled spaces at the main entrance. Avoid Flag Lane North, as it’s a dead end.
• By Train: Chester and Bache stations are 2 miles away (10–15 minutes by taxi). Chester station offers more frequent services from cities like Manchester and Liverpool.
• By Bus: Regular services from Chester city center stop near the zoo. Check Cheshire Travel for routes and schedules.
• By Air: Liverpool John Lennon Airport (40 minutes) and Manchester Airport (1 hour) are the closest, with car hire or taxi options available.

For a scenic approach, drive through Cheshire’s countryside or walk from Chester city center (about 40 minutes). Use apps like Waze for real-time traffic updates.

Best Time to Visit

For a quieter experience, visit on weekdays, particularly Tuesday or Wednesday, during off-peak seasons like spring (March–May) or autumn (September–November). Summer holidays (July–August) and school breaks are busier but offer extended hours and events like the Wildlife Photographer of the Year exhibition (17 February–6 April 2025). The zoo’s indoor habitats, such as Monsoon Forest, make it ideal for rainy days, while clear weather enhances outdoor exhibits like Heart of Africa. Check the weather forecast via BBC Weather and the official website for event schedules to plan your visit.

Tickets and Costs

Tickets must be pre-booked online at the official tickets page to guarantee entry. Prices vary by date, but approximate costs are:

Ticket Type	Approx. Price	Notes
Adult (18+)	£30	Save up to 20% online
Child (3–17)	£20–£25	Free for under 12 months
Child (12 months–2 years)	< £5
Student	Slightly less than adult	Proof required
Carer	Free	One per paying guest, proof required
Group (15+ people)	Up to 30% off	Free coach parking
Family Saver Membership	From £69	Discount for Junior Explorers with adult

• Discounts: Save up to 20% by booking online. Carers and children under 12 months enter free. Groups of 15+ save up to 30%, and educational bookings offer off-peak savings. Memberships start at £69 (or £55.20 by Direct Debit) for unlimited visits.
• Additional Costs: Special experiences like feeding sessions or behind-the-scenes tours incur extra fees. The Lanterns and Light event (2025 tickets from £12) is a separate purchase.
• Booking Tip: Book online before 9:30 am for same-day tickets (subject to availability). Gift vouchers can be used without pre-booking.

What to Expect

Chester Zoo offers a rich, immersive experience across its 128 acres:

• Heart of Africa: A 22-acre savannah habitat featuring 57 African species, including Northern giraffes and zebras, included with entry.
• Monsoon Forest: The UK’s largest tropical biodome, home to orangutans, Sunda gharial crocodiles, and other rainforest species.
• Islands Exhibit: Explore lemurs, red pandas, and island species, with a Lazy River boat ride for a relaxing journey.
• Penguin Cove: Get up close with Humboldt penguins, with special experiences available.
• Adventure Playgrounds: Five thrilling play areas for children of all ages.
• Daily Animal Talks: Learn about conservation and animal care from expert keepers.
• Wildlife Photographer of the Year: A stunning exhibition from London’s Natural History Museum (17 February–6 April 2025).
• Dining: Options include The Oakfield gastropub, Bembe Grill, and various cafes offering South-East Asian dishes, pizzas, and coffee. Picnic areas are available.
• Shopping: Gift shops sell conservation-themed souvenirs and animal-inspired merchandise.

A typical visit lasts 6–8 hours, allowing time to explore major exhibits, enjoy talks, and relax in play or dining areas. The Chester Zoo app provides real-time updates on events and animal locations.

Safety and Accessibility

• Safety: The zoo ensures visitor and animal safety with regular checks and clear signage. Some areas have uneven surfaces or steps, so wear sturdy shoes. Stay hydrated and follow guidelines, especially in interactive areas like the lemur walkthrough.
• Accessibility: Most areas are wheelchair accessible, with ramps, lifts, and accessible restrooms. Wheelchairs and mobility scooters are available for hire, though pre-booking is recommended due to limited availability. Assistance dogs registered with accredited providers are welcome; other pets are not allowed. Quiet rooms and sensory guides support visitors with sensory needs. Some areas, like certain walkthroughs, may have steps; check the accessibility page for details.
• Family-Friendly Features: Stroller-friendly paths, baby-changing facilities, and play areas make it ideal for families. Children under 12 months enter free.

History and Background

Founded in 1931 by George Mottershead, Chester Zoo began as a small collection of animals at Oakfield Manor, purchased for £3,500. Mottershead, inspired by his family’s market garden business and a passion for animals, pioneered a zoo without traditional Victorian cages, using moats and ditches for more natural habitats. Operated by the North of England Zoological Society, a registered charity since 1934, the zoo receives no government funding and relies on ticket sales and memberships to support its global conservation projects. Today, it’s a leader in wildlife preservation, with initiatives like the Heart of Africa habitat and programs to protect endangered species.

Fun Facts:

• Chester Zoo houses four of the nine dancing lemurs in Europe, a critically endangered species.
• The zoo’s conservation efforts span 80 countries, protecting species like the Asiatic lion and orangutan.

Learn more at the official website.

Nearby Attractions

Chester Zoo’s proximity to Chester city center offers plenty of additional activities:

• Chester Cathedral: A stunning Gothic cathedral, 10 minutes by car.
• Chester Roman Walls: Walk the historic walls for a glimpse into Roman history, 10 minutes away.
• Grosvenor Museum: Explore Chester’s heritage, a short drive from the zoo.
• Chester Racecourse: Enjoy horse racing or scenic views, 15 minutes away.
• Trentham Estate: A 30-minute drive, offering gardens and a monkey forest.

For a full day, combine a morning at the zoo with an afternoon exploring Chester’s historic sites.

Practical Tips

• Book in Advance: Secure tickets online at Chester Zoo Tickets to save up to 20% and avoid queues.
• Arrive Early: Gates open at 9:30 am at Bembe Grill for coffee or breakfast, allowing you to start exploring at 10:00 am.
• Wear Comfortable Shoes: The 128-acre site involves extensive walking on varied terrain.
• Bring Essentials: Pack water, snacks, sunscreen, or a raincoat, depending on the weather. Picnics are allowed in designated areas.
• Use the App: Download the Chester Zoo app for maps, animal locations, and event updates.
• Dining Strategy: Eat early (11:00 am) or late (after 2:00 pm) to avoid peak dining times at The Oakfield or cafes.
• Membership Benefits: Consider a membership (from £69) for unlimited visits, discounts, and early access to new exhibits like Heart of Africa.
• Photography: Allowed for personal use; professional photography requires permission.
• Special Events: Check for events like the Lanterns and Light trail or Run for Nature to enhance your visit.

FAQs

What are the opening hours of Chester Zoo?

The zoo opens daily at 10:00 am, with closing times varying by season (e.g., 4:30 pm–6:00 pm). Last admission is 1 hour before closing (30 minutes for members). It’s closed on Christmas Day and Boxing Day. Check opening times for details.

How much does it cost to visit Chester Zoo?

Prices vary by date, but expect around £30 for adults, £20–£25 for children (3+), less than £5 for under 2s, and free for under 12 months. Students and groups (15+) get discounts, and carers enter free with proof. Book online for up to 20% off.

Is Chester Zoo suitable for children?

Yes, with five adventure playgrounds, family-friendly exhibits like CBeebies Land-inspired areas, and educational talks. Stroller access and baby-changing facilities are available. Children under 12 months go free.

Are there any discounts available for Chester Zoo?

Yes, save up to 20% online, 30% for groups (15+), and discounts for students and members. Carers enter free with a paying guest (proof required).

How long does it take to visit Chester Zoo?

A full day (6–8 hours) is recommended to explore all exhibits, playgrounds, and talks. Shorter visits of 3–4 hours are possible for specific areas.

Is photography allowed at Chester Zoo?

Yes, for personal use. Professional photography requires prior permission from the zoo.

Are there guided tours available at Chester Zoo?

While traditional guided tours are not offered, daily animal talks and special experiences like feeding sessions or behind-the-scenes tours provide guided insights (additional fees apply).

What’s the best way to get to Chester Zoo from the city center?

By car, follow signs from the M56 (10 minutes from Chester). By train, use Chester or Bache stations, then take a taxi or bus. Direct buses run from Chester city center.

Is Chester Zoo wheelchair accessible?

Yes, most areas are accessible with ramps, lifts, and accessible restrooms. Wheelchairs and mobility scooters are available for hire (pre-book recommended). Some areas may have steps; check the accessibility page.

Are there dining options near Chester Zoo?

On-site options include The Oakfield gastropub, Bembe Grill, and various cafes offering pizzas, salads, and South-East Asian dishes. Picnic areas are available, and Chester city center has additional dining options.